Wanted: Permanent Japanese Support Role In Mississauga

Responsibilities:

  • Provide telephone and email based pre and post-sales technical support for our software products.
  • Investigate issues reported by customers, and communicate with internal product development teams to resolve product issues.
  • Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives.
  • Some travel, local and international may be required in a supporting role for events.
  • Some travel, local and international may be required in supporting customers in a technical capacity for post and pre sale opportunity.

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